Marketing

Title: Manager, Marketing

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

This position is responsible for managing a staff of marketing service members and assisting in the management and workflow of creative services deliverables. Candidates will consult with Product Managers, Sales, Marketing, and Vendors to develop integrated programs that meet SYNNEX and vendor objectives. Candidates would also assist in the creation, planning, and execution of creative services (print media, e-media, and copywriting).

Primary Duties and Responsibilities

• Assist in the management and workflow of creative services deliverables
• Develop and nurture relationships with trade publications for PR and media buys
• Continually improve processes and workflow to maximize work load capacity and quality of work
• Assist in the development and implementation of a creative services billing system for vendors, resellers, and internal departments
• Manage and maintain creative services budget to ensure marketing program budgets are met
• Forecast yearly budget and maintain spreadsheets to reflect actual financials for Marcom* (US)

Corporate Communications

• Assist in the development and execution of a communications plan to increase corporate exposure
• Provide corporate communications support for the company
• Build awareness of SYNNEX on the web; enhance corporate website to attract business
• Continually develop and maintain corporate brand standards
>

Team Management

• Lead, motivate, and direct the development of in-house creative and e-media team
• Conduct weekly team meetings
• Regularly review WIP with Marketing
• Complete performance reviews and regular one-on-one sessions
• Establish network of freelance creative resources (graphic designers, videographers/photographers, copywriters, etc.)
• Manage strategic planning, development, and coordination of all marketing communications programs to promote the sale of company products and further the company’s sales objectives
• Consult with other areas of management or business units, sales departments, and advertising agencies to leverage web marketing, trade show activity, and direct marketing
• Manage the preparation of sales aids, control advertising and public relations projects, and recommend the best media suited to sell specific products or services

Minimum Job Requirements

• Bachelor’s degree from an accredited college or university
• Previous experience working within an advertising agency and/or corporate marketing environment (experience as creative director for print and multimedia an asset)
• 5-8 years of professional experience, directing and managing a creative team
• Experience in formulating concepts and marketing campaigns that engage, communicate, and sell
• Strong work ethic with a “hand- on” management style
• Strong knowledge of Microsoft Office; working knowledge of Adobe Creative Suite
• Excellent interpersonal and communication skills, written and verbal, with the ability to build and foster relationships internally and externally
• Excellent project management skills, with demonstrated ability to multi-task and set priorities

Essential Mental Functions

• Work in a fast-paced work environment with multiple demands and constant deadlines

Essential Physical Functions

• Continuous sitting and keying data to computer (manual dexterity) (6+ hours per day)
• Frequent-to-continuous use of hands (manual dexterity) and phone usage
• Occasional-to-frequent standing (up to 3 hours per day)
• Occasional bending and kneeling
• Occasional carrying and lifting up to 50 pounds (3-4 times per week)

Tools, Materials, and Equipment Used

• Standard office equipment including, but not limited to, computer, phone, fax, copy machine, printer

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

Marketing

Title: Senior Graphic Designer

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

SYNNEX Corporation seeks an exceptional Senior Graphic Designer for our growing, full-service, in-house creative team. This position will lead the design and set the tone for the SYNNEX brand, SYNNEX sub-brands, and vendor co-branded campaigns, as well as support our reseller customers’ business efforts. As a key member of this dynamic team, the right candidate will possess high-energy, enthusiasm, a passion for the work, and the hands-on experience and deep knowledge of design principles across all media types. The Senior Graphic Designer will take a lead role in developing the creative vision, be able to think strategically, and have the ability to effectively communicate and present these ideas to internal and external customers. In collaboration with all levels of management, including senior-level executives, the right candidate will support SYNNEX’s Marketing efforts by producing and leading design projects that are aligned with business objectives and that deliver results.

Principal Duties and Responsibilities (Essential Functions)

Primary Job Functions:

• Prepare design solutions for projects; supervise, review and approve the work of other team designers
• Meet with clients at project  inception to develop goals/concepts
• Apply knowledge of typography, design, electronic pre-press, print production and publishing hardware/software
• Collaborate with Marketing and Creative Services departments to ensure adherence to corporate look-and-feel, and to company technical standards
• Performing all work in a manner which leads to the ultimate goals of increased brand awareness and product sales
• Work closely with Client and Project Team to assess creative needs and make design recommendations based on project objectives
• Conceptualize, guide, and explain creative goals and their relationship to design
• Develop and present creative strategy to clients
• Understand the building of brands through consistent and effective usage of the brand imagery
• Produce creative work that pushes the boundaries of great design while maintaining the creative integrity of the SYNNEX brand and sub-brands
• Responsible for developing and executing creative concepts from ideation to delivery
• Able to collaborate with and provide leadership and direction to other designers and copywriters based on their assigned projects
• Keep current with design and communication trends, technology and best practices
• Provide clear, constructive and creative feedback to all designers
• Manage the timeline and critical dates on assigned projects with internal customers, freelance designers and third-party providers
• Estimate projects time/cost and establish pricing structures for creative services
• Creativity, communication, and problem-solving skills are crucial. The Senior Graphic Designer must be creative and able to communicate their ideas visually, verbally, and in writing. They also must have an eye for details. The candidate’s portfolio will be a major factor in getting the job.

Education and Work Experience:

• Undergraduate degree or equivalent hands-on experience is required
• 7 – 10 years of work experience as a  Graphic Designer in a creative services environment in publishing, media, or agency
• Previous work experience should include time spent in a leadership or managerial role and product management skills
• Candidate must have an exceptional portfolio of work demonstrating the successful development of design projects across all media types to include web development, print, electronic, and digital
• High degree of proficiency with Adobe CS4/5 inDesign, Photoshop, Illustrator, Dreamweaver, Flash, AfterEffects, Final Cut Pro, Quark, MAC OSX
• Experience with Javascript (in particular jQuery), XML, and Action Script3
• Proficient knowledge of web development languages such as HTML and CSS
• Proficiency with Microsoft Office software (Outlook/Entourage, Word, Excel, PowerPoint)
• Skilled with both Windows and Mac 

Knowledge, Skills, and Abilities

Knowledge

• Understand the value of design and brand within a business context
• Expert-level knowledge of creative execution requirements
• Strong online and interactive media production skills
• Strong writing, verbal, organizational, and project management skills
• Comprehension of color management and the Print Process (CMYK) including producing artwork/​print-ready PDF, image design, and optimization for web (RGB)
• A strategic thinker who can provide design suggestions and solutions 
• Proven experience and skill-set in turning creative ideas into reality
• A visionary with the know-how to put solutions in motion
• A mentor on the creative team with skill-set to lead, direct, and oversee projects and members of the team while maintaining integrity and passion in a fast-paced, stressful environment  

Skills

Visual design sensitivity

• Candidate should know and be able to spot the difference between good and great work and can contribute within teams to deliver great work
• Candidate should not only identify and evangelize best practices, but be able to push new boundaries and explore new territory in order to deliver innovation
• Candidate should demonstrate excellent typography skills, a keen understanding of systems, and an eye for detail.

Conceptualization skills

• Candidate should take a lead role throughout all phases of a project, from translating verbal ideas into visual concepts, to design development and refinement, to production-ready artwork

Leadership and team skills

• Candidate should possess a belief that better work is accomplished through collaboration and be able to effectively share their point of view and expertise
• Candidate should possess the ability to inspire teams through collaboration as well as direction, vision, and planning
• Candidate should be highly organized with the ability to multi-task and manage multiple deadlines

Communication skills

• Candidate must have strong presentation, verbal, and written skills.
• Candidate must understand the business environment and what clients need to make their designs and media actionable

Project Management

• Candidate must be deadline -oriented with good organizational skills
• Candidate must have experience with agency production workflow
• Candidate must have attention to detail and time-management  abilities

Abilities

• Ability to conceptualize ideas based on business objectives and turn ideas into designs that are action-oriented
• Ability to work as part of a team, share ideas, offer and take constructive reviews, and at the same time, work independently to ensure your responsibilities are completed accurately and in a timely manner

Behaviors

• Interest in, and aptitude for, understanding the business
• A positive, 'can-do' attitude
• Driven to assume increasing levels of responsibility within a growing company
• Passionate about design, creativity, and typography
• Ability to command and lead creative requirements of marketing communications including: advertising, print collateral, logo development, website development, and interactive multimedia
• Must be a poised professional with excellent negotiation skills in order to succeed
• Outstanding organizational skills with the ability to multi-task while meeting deadlines in a fast-paced environment 

Job Complexity and Supervision

• Supervision as lead on creative team while managing heavy workload and timelines
• Complex, fast-paced environment with high demands
• Time-sensitive project execution is a must
• Extremely high degree of detail and complexity
• Must be capable of rationally assessing motivations and capabilities
• Must be self-motivated and able to multi-task 2-5 projects simultaneously

Working Conditions

Essential Mental Functions

• Work in a fast-paced environment with multiple demands and constant deadlines
• Easy transitions from one design project to another as the workload demands
• Ability to negotiate has sales productivity goals and/or quotas

Essential Physical Functions

• Continuous sitting (6+ hours a day)
• Frequent-to-continuous use of hands (manual dexterity) and phone usage
• Occasional-to-frequent standing (up to 3 hours a day)
• Occasional  bending and kneeling
• Occasional  carrying and lifting up to 50 lbs. (3-4 times a week)

Tools, Materials, and Equipment Used

• Standard office equipment including, but not limited to, computer, phone, fax, copy machine, printer
• Sales logs, registers, reference tools
• Manager’s Handbook
• Employee Handbook
• Standard operating procedures

Additional Comments

The preceding statements are intended to describe the general nature and level of work being performed by employees within this classification. They are not intended to include or be construed as an exhaustive list of all responsibilities, duties, qualifications and skills required of personnel assigned to this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

Remanufacturing

Title: Product Analyst

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

The Product Analyst performs planning and scheduling functions related to the coordination of remanufacturing with sales/customer order requirements. The position implements planned production schedules with production facilities and coordinates finished product placement with product manager to meet shipping deadlines. The employee also works with buyer/planner to ensure the necessary parts are available to meet production demands, and supports the product manager position as required.

Primary Duties and Responsibilities

• Develop and make necessary adjustments to production schedule with product manager and service facility management, to meet sales requirements
• Determine finished goods placement to best meet customer shipping deadlines
• Create work orders to move product to appropriate distribution centers
• Coordinate with Reman buyer/planner to ensure all parts are available to support the proposed production
• Communicate with buyer/planner to pull in or push out material shipments depending on production needs
• Notify product manager and Reman management of any production delays impacting delivery commitments
• Support product manager position as required during leaves or absences

Minimum Job Requirements

• College graduate
• Proficient in MS software, particularly Excel
• Strong analytical skills and financial acumen
• Strong verbal and written communication skills
• Ability to work independently and comfortably in a developing function
• Ability to work with the company’s best intentions in mind
• Ability to work cross-functionally in a collaborative environment
• Must be an energetic team player
• Excellent interpersonal and team-leading skills
• Ability to manage multiple projects, meet deadlines, and remain detail-oriented
• Experience with product management and planning in a fast-paced sales driven environment is a plus

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

Sales

Title: Service Development Rep I – Vendor Services

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

The Service Development Rep works with internal sales reps and resellers to increase the sales of new and renewal HP Services.

Primary Duties and Responsibilities

• Fully support resellers and internal sales organization on all HP Services products
• Educate resellers and reps
• Promote product offerings and specials, resulting in greater reseller awareness of available service products for their customers
• Continuously add new services to service agreements
• Meet or exceed assigned sales goals on a monthly basis
• Develop and maintain customer relationships
• Increase the number of resellers who are currently selling HP Services
• Work and deliver complex services quotes
• Communicate complex information effectively over the phone
• Registration of services
• Work with resellers to renew service contracts prior to expiration
• Attend all product trainings via web and onsite

Minimum Job Requirements

• College degree (BA or BS) in Business Administration from an accredited college or university, with a minimum of two years of related industry/business development experience or an equivalent combination of skills, education, and sales experience
• Demonstrated proficiency with sales principles, concepts, and practices
• Demonstrated communication skills
• Organizational, planning, and project management skills
• Ability to multi-task and work on multiple projects concurrently
• Ability to make cold calls and record results
• Proficiency with Microsoft Office applications
• Attention to detail
• Ability to work with numbers and complex quotes
• Ability to work in a diverse, dynamic environment

Preferred Job Requirements

• Experience in the distribution computer services industry
• Strong presentation skills using Microsoft Power Point
• Strong sales experience

Core Competencies

• Ability to learn and demonstrate sales knowledge
• Understanding of sales processes
• Business communication skills
• Ability to quickly learn how to complete and deliver complex quotes
• Ability to take ownership of the service agreement sale – from the initial quoting process to the delivery of the service contract
• High level of customer service abilities
• Product knowledge (products and technology)
• Demonstrated understanding of customer needs
• High level of organizational and administrative skills
• Proven ability to engage in sales situations successfully and effectively

Principal Challenges and Accountabilities

• Meet or exceed monthly goals
• Identify prospects – Work with resellers to grow their Services business
• Complex quotes – Attention to detail and ability to work with numbers
• Review and monitor customer pending quotes and renewal lists to close the business
• Strong business ethics
• Manage reports and log information

Decisions and Judgement

• Follow established strategies for assigned accounts

Internal/External Interfaces

• Communicate with the vendor, Vendor Services sales team, sales rep, internal departments, and customers on a regular basis to discuss new opportunities and issues, and to close business
• Conduct joint calls with vendor and sales reps
• Develop confidence, trust, and respect from the sales and product management team
• Provide online training to resellers and sales reps
>

Essential Mental Functions

• Work in a fast-paced environment with multiple demands and constant deadlines
• Meet sales productivity goals and/or quotas

Essential Physical Functions

• Continuous sitting and keying data to computer (6+ hours per day)
• Frequent-to-continuous use of hands (manual dexterity) and phone usage
• Occasional-to-frequent standing
• Occasional bending and kneeling

Tools, Materials and Equipment Used

• Standard office equipment including, but not limited to, computer, phone, fax, copy machine, and printer
• Standard operating procedures

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

Sales

Title: Inside Sales Representative

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

After initial training, the Sales Representative is expected to handle a high volume of incoming and outgoing sales calls at an assigned work location, and manage multiple sales accounts in an assigned sales territory and/or geographical region.

Primary Duties and Responsibilities

• Meet and exceed assigned sales productivity goals and/or quotas on a regular basis
• Focus on developing and expanding new accounts (40%)
• Develop and maintain vendor or customer relationships (20%)
• Maintain sales accounts and submit sales orders in an organized, efficient and effective manner (15%)
• Perform basic research, look up multiple lists on the computer, and maintain required sales documentation (10%)
• Maintain current job and industry knowledge pertaining to assigned sales accounts (15%)

Minimum Job Requirements

• Bachelor’s Degree and a minimum one year of related sales experience and/or an equivalent combination of education and experience 
• Demonstrated business communication skills, including but not limited to verbal and written communication skills, the ability to communicate effectively over the phone, and interpersonal skills
• Ability to learn, apply, and present sales principles and techniques within a short timeframe
• Demonstrated computer skills, specifically working PCs
• Ability to multi-task and/or work on multiple sales accounts concurrently
• Number- and detail-oriented
• Ability to work, strive, and grow in a dynamic environment
• Ability to apply quality principles to work performed
• Ability to maintain a high degree of ethics and integrity

Preferred

• Previous experience with original equipment manufacturers (OEMs) and/or value added resellers (VARs)
• Previous experience in computer peripherals, retail sales, telesales or similar industry

Internal and External Contacts

• 100% of the job is spent on the phone – 6+ hours on the phone, making between 75 - 100 calls a day
• Maintain and foster vendor relationships
• Travel not required.

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

Sales

Title: Inside Sales Representative – Enterprise Sales

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

The position will manage HP’s focus on BCS, Blade, CTO, and EVA customers. The employee will be expected to Master HP configuration tools and order entry, and will work with customers to create and implement solutions. The Inside Sales Rep will also support customer quote and order pipeline activities, and complete and maintain trainings and certifications to be determined by the VP of Enterprise.

Primary Duties and Responsibilities

• Meet and/or exceed assigned sales productivity goals and/or quotas on a regular basis, and focus on developing and expanding new accounts (40%)
• Develop and maintain vendor or customer relationships (20%)
• Maintain sales accounts and submit sales orders in an organized, efficient ,and effective manner (15%)
• Perform basic research; look up multiple lists on the computer and maintain required sales documentation (10%)
• Maintain current job and industry knowledge pertaining to assigned sales accounts (15%)

Minimum Job Requirements

• Bachelor’s Degree and a minimum (3) years of related sales experience and/or an equivalent combination of education and experience 
• Experience with selling storage networks and working knowledge of storage and network architecture
• Demonstrated business communication skills including, but not limited to, verbal and written communication skills
• Demonstrated interpersonal skills, including the ability to communicate effectively over the phone
• Ability to learn, apply, and present sales principles and techniques within a short timeframe
• Demonstrated computer skills, specifically personal computers
• Ability to multi-task and/or work on multiple sales accounts concurrently
• Number- and detail-oriented
• Ability to work and grow in a dynamic environment
• Ability to apply quality principles to work performed
• Ability to maintain a high degree of ethics and integrity
• Internal and external contacts
• Maintains and fosters vendor relationships
• Travel required at times but very limited

Preferred

• Previous experience with original equipment manufacturers (OEMs) and/or value added resellers (VARs)
• Engineering experience preferred
• Previous experience with HP programs and configuration tools

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

Sales

Title: Field Account Executive

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

The Field Account Executive position is responsible for developing and implementing sales strategies to penetrate and grow revenue and profit from HP Enterprise Storage sold through SYNNEX. This representative will also recruit prospective accounts whose corporate profile aligns with existing SYNNEX enterprise and non-enterprise sales strategies. This position will work closely with the inside and outside enterprise sales teams as well as all other SYNNEX groups selling HP product where HP Enterprise Storage can be added. The position will also act as the trusted business advisor to our customers, balancing customer requirements with the SYNNEX opportunity.

Primary Duties and Responsibilities

• Relationship Management: Participate in regular meetings with HP Storage representatives, resellers, and SYNNEX field sales organization to promote brand recognition, awareness, and value proposition
• Partner Enablement: Ensure the delivery of (or provide the delivery of) reseller trainings on available tools and resources offered by the HP Enterprise Storage organization and SYNNEX
• Training: Ensure the delivery of (or provide the delivery of) HP Enterprise Storage training relating to offerings, resources, and tools to SYNNEX Field Based Reps and Inside Sales Organization to increase awareness and sales
• Reseller Analysis: Support the region’s formal account reviews and/or deliver regular analysis of reseller accounts to identify which products a reseller has sold and which complementary solutions could be sold for maximum revenue and profitability gain
• Reseller Recruitment: Support the region’s goals in actively pursuing new account opportunities to SYNNEX whether from migration from other distributors or new account launch and cultivation
• Assist in Marketing Initiatives: Drive continuous awareness of SYNNEX and HP Enterprise Storage marketing campaigns, promotions, SPIFFs, and incentives in conjunction with SYNNEX Marketing organization
• Vendor Quarterly Business Reviews: Participate in regular QBRs hosted by HP and resellers to identify specific supplier and customer needs and gaps

Secondary Duties and Responsibilities

• Work with SYNNEX Inside Sales/Operations Manager to provide consulting and  education to develop “Best in Class” HP Enterprise Storage to the Inside Sales organization
• Work with SYNNEX Inside Sales/Operations Manager to evaluate current processes, procedures, and resources related to:
  • Registration process
  • Database/Tracking system
  • Renewal process:
    • Notification process for SYNNEX team and resellers
    • Pipeline management process
    • Individual deal management process
• Assist in the facilitation of HP training via Vendor Reps for inside and outside sales team
• Value of HP Services for SYNNEX and Reseller
• HP Enterprise Storage and Resources Training
• Portfolio training

Functional Roles and Time Allocation

• Design and execute sales account business plans by implementing short and long-term sales strategies (50%)
  • Focus on building solid relationships within defined accounts to achieve sales quotas and profitability forecasts
  • Target end-user opportunities within defined markets and facilitates reseller engagement
  • Play a key role in increasing SYNNEX market share in the enterprise space as well as recruiting new partners
  • Establish and implement short and long-term sales strategies
  • Develop and drive programs and promotions within the accounts to increase profitable sales
  • Increase market share for the company’s products and services
• Recommend product or service enhancements to improve customer satisfaction and sales potential (25%)
• Prepare and present management reports (25%)
  • Collect and track the accounts sales information and attach rates
  • Deliver presentations and develops key business relationships internal and external to the business

Minimal Job Requirements

• College degree or equivalent in related area, and a minimum of 5 years of direct sales and/or business development related experience in the field, with a majority of experience spent actively selling to major accounts with a well-developed contact list, preferably to full-solution or large-solution customers
• A solid understanding of marketing and/or business management
• Solid knowledge and understanding of the interfaces and relationships between sales, marketing, and business development functions
• Proven track record in closing business
• Solid project management skills, including the ability to multi-task
• Familiarity with industry and market best practices
• Ability to demonstrate computer literacy with Microsoft Office applications
• Business communication skills, particularly facilitation, negotiation, and presentation skills
• Ability to travel approximately 50% of the time and maintain a clean driving record
• Ability to work on a remote or virtual basis
• Reseller channel knowledge and experience
• Ability to develop strategic relationships with HP
• Ability to comfortably present to executive management, and be viewed as an expert in the supplier/reseller relationship and storage market space

Core Competencies

• Supervisory/lead skills and experience
• Ability to manage multiple types and levels of sales accounts
• Higher level problem-solving skills
• Basic familiarity with management principles and practices
• Higher level of negotiations and presentations skills
• Coaching and facilitation skills
• Solid understanding of Sales Operations
• Higher level of financial analysis skills (understand and present on P&L)

Principal Challenges and Accountabilities

• As the new position, processes. and procedures are developed and implemented, the employee(s) in the position must have a solid understanding of the sales and marketing function to participate in the development of the division’s infrastructure
• Demonstrate abilities and skills in developing, building, and growing a solid account base within the full-solution or large-solution sales channel
• Ability to penetrate major assigned accounts and close sales
• Grounded with a solid foundation in sales, the individual in this position will need to perform a quick assessment, gather information, and be able to deliver results within a very short timeframe
• Communication with Inside Sales Representatives and account management coordination is key to achieving sales quota
• Ability to adhere to and maintain a flexible, working schedule while keeping focused on tight deadlines.
• A wide degree of creativity and latitude is expected

Specific Job Accountabilities and Requirements

Activity Goals

• (2) hours of customer phone time each day
• Sales calls per quarter
  • A accounts once per month
  • B accounts once per quarter
  • C accounts as needed
  • Recruits as they present themselves
• Weekly call reports week due each Friday
• Maintain an online calendar
• Maintain updated account profiles available for manager review 
• Vendor meetings and engagement as needed

Decisions and Judgement

• Rely on skills, experience and judgment to plan and accomplish sales goals, quota and business plan
• Perform a variety of tasks
• Influence the work of others

Internal/External Interfaces

• Key business relationships internal and external to the industry
• Current vendors
• Senior level employees of the sales, business development, and product management teams, including management
• Executive leadership team

Essential Mental Functions

• Utilize personal computer to create, develop, write, analyze (20-30%)
• Utilize planning, organizational and implementation skills
• Utilize communications and presentation skills
• Develop and execute sales strategies, programs and procedures

Essential Physical Functions

• Occasional reaching (<5%)
• Occasional to continuous  standing (10-20%)
• Continuous sitting (40%)
• Bending, kneeling, crawling (not required)
• Continuous manual dexterity

Tools, Materials, and Equipment Used

• Standard office equipment, including personal computer, fax machine, copier, telephone. and hand-held calculator
• For Field Sales: Blackberry, cell phone, and laptop PC

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

---

Sales

Title: Field Account Executive

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

The Field Account Executive position is responsible for developing and implementing sales strategies to penetrate and grow revenue and profit from HP Enterprise P4000 Storage sold through SYNNEX. This representative will also recruit prospective accounts whose corporate profile aligns with existing SYNNEX enterprise and non-enterprise sales strategies. This position will work closely with inside and outside enterprise sales teams, as well as all other SYNNEX groups selling HP product, where HP Enterprise P4000 Storage can be added. The Field Account Executive will be the trusted business advisor to our customers, balancing customer requirements with the SYNNEX opportunity.

Primary Duties and Responsibilities

• Relationship management: Participate in regular meetings with HP Storage representatives, resellers, and SYNNEX field sales organization to promote brand recognition, awareness, and value proposition
• Partner Enablement: Ensure the delivery of (or provide the delivery of) reseller trainings on available tools and resources offered by HP Enterprise P4000 Storage organization and SYNNEX
• Training I: Ensure the delivery of (or provide the delivery of) HP Enterprise P4000 Storage training related to offerings, resources, and tools to SYNNEX Field Reps and Inside Sales Organization to increase awareness and sales
• Reseller Analysis: Support the region’s formal account reviews and/or deliver regular analysis of reseller accounts to identify which products a reseller has sold and which complementary solutions could be sold for maximum revenue and profitability gain
• Reseller Recruitment: Support the region’s goals in actively pursuing new account opportunities for SYNNEX, whether from migration from other distributors or new account launch and cultivation
• Assist with Marketing Initiatives: Drive continuous awareness of SYNNEX and HP Enterprise P4000 Storage marketing campaigns, promotions, SPIFFs, and incentives in conjunction with SYNNEX’s Marketing organization
• Vendor Quarterly Business Reviews: Participate in regular QBRs hosted by HP and resellers to identify specific supplier and customer needs and gaps

Secondary Duties and Responsibilities

• Work with SYNNEX Inside Sales/Operations Manager to provide consulting and  education to develop “Best in Class” HP Enterprise P4000 Storage to the Inside Sales organization
• Work with SYNNEX Inside Sales/Operations Manager to evaluate current processes, procedures, and resources relating to:
  • Registration process
  • Database/Tracking System
  • Renewal process:
    • Notification process for SYNNEX team and resellers
    • Pipeline management process
    • Individual deal management process
• Assist in the facilitation of HP training via Vendor Reps for inside and outside sales team
  • Value of HP Enterprise P4000 Storage for SYNNEX and Reseller
  • HP Enterprise P4000 Storage Tools and Resources Training
  • Portfolio Training

Functional Roles and Time Allocation

• Design and execute sales account business plans by implementing short and long-term sales strategies (50%)
  • Focus on building solid relationships within defined accounts to achieve sales quotas and profitability forecasts
  • Target end-user opportunities within defined markets and facilitates reseller engagement
  • Play a key role in increasing SYNNEX market share in the enterprise space as well as recruiting new partners
  • Establish and implement short and long-term sales strategies
  • Develop and drive programs and promotions within the accounts to increase profitable sales
  • Focus on building solid relationships within the accounts and achieving sales quotas
  • Play a key role in increasing market share for the company’s products and services
• Recommend product or service enhancements to improve customer satisfaction and sales potential (25%)
• Prepare and present management reports (25%)
  • Collect and track the accounts sales information and attach rates
  • Deliver presentations and develop key business relationships internal and external to the business 

Minimal Job Requirements

• College degree or equivalent in related area, and a minimum of 5 years of directly sales and/or business development related experience in the field, with a majority of experience spent actively selling to major accounts with a well-developed contact list, preferably to full-solution or large-solution customers
• A solid understanding of marketing and/or business management
• Solid knowledge and understanding of the interfaces and interrelationships between sales, marketing and business development functions
• Proven track record in closing business
• Solid project management skills, including the ability to multi-task
• Familiarity with industry and market best practices
• Ability to demonstrate computer literacy with Microsoft Office applications
• Business communication skills, particularly facilitation, negotiation, and presentation skills
• Ability to travel approximately 50% of the time, and maintain a clean driving record
• Ability to work on a remote or virtual basis
• Reseller channel knowledge and experience
• Ability to develop strategic relationships with HP
• Ability to comfortably present to executive management, and be viewed as an expert in supplier/reseller relationships and the storage market space

Core Competencies

• Supervisory/lead skills and experience
• Ability to manage multiple types and levels of sales accounts
• Higher level problem-solving skills
• Basic familiarity with management principles and practices
• Higher level of negotiations and presentations skills
• Coaching and facilitation skills
• Solid understanding of Sales Operations
• Higher level of financial analysis skills (understand and present on P&L)

Principal Challenges and Accountabilities

• As the new position, processes, and procedures are developed and implemented, the employee must have a solid understanding of the sales and marketing functions to participate in the development of the division’s infrastructure
• Demonstrate abilities and skills in developing, building, and growing a solid account base within the full-solution or large-solution sales channel
• Ability to penetrate major assigned accounts and close sales
• Grounded with a solid foundation in sales, the individual in this position will need to perform a quick assessment, gather information and be able to deliver results within a very short timeframe.
• Communication with Inside Sales Representatives and account management coordination is key to achieving sales quota.
• The ability to adhere to and maintain a flexible, working schedule while keeping focused on tight deadlines.
• A wide degree of creativity and latitude is expected.

Principal Job Accountabilities and Requirements

Activity Goals:

• (2) hours of customer phone time each day
• Sales calls per quarter
  • A accounts once per month
  • B accounts once per quarter
  • C accounts as needed
  • Recruits as they present themselves
• Weekly call reports due each Friday
• Maintain an online calendar
• Maintain updated account profiles available for manager review 
• Vendor meetings and engagement as needed

Decisions and Judgement

• Rely on skills, experience and judgment to plan and accomplish sales goals, quota and business plan.
• Perform a variety of tasks
• Influence the work of others

Internal/External Interfaces

• Key business relationships internal and external to the industry
• Current vendors
• Senior level employees of the sales, business development, and product management teams, including management
• Executive leadership team

Essential Mental Functions

• Utilize personal computer to create, develop, write, analyze (20-30% of time)
• Utilize planning, organizational, and implementation skills
• Utilize communications and presentation skills
• Develop and execute sales strategies, programs, and procedures

Essential Physical Functions

• Reaching (<5%)
• Occasional to continuous standing (10-20%)
• Continuous sitting (40%)
• Bending, kneeling, crawling (not required)
• Manual dexterity (continuous)

Tools, Materials, and Equipment Used

• Standard office equipment, including personal computer, fax machine, copier, telephone and hand- held calculator
• For Field Sales: Blackberry, cell phone and laptop PC

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

---

Sales

Title: Manager, Sales-HP TSD

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

Responsible for managing the day-to-day sales efforts of a group of sales representatives, including performance evaluations, hiring, training and termination decisions for an assigned sales group.

Primary Duties and Responsibilities

• Manage the sales productivity of all sales representatives within the group including, but not limited to revenue, profitability, and market share goals (40%)
  • Manage the day-to-day execution of strategic and tactical sales goals and plans
  • Review and approve sales productivity reports for the group
• Manage the hiring and termination process for an assigned sales group including, but not limited to, performance evaluations and sales productivity reports (20%)
  • Motivate and retain a qualified sales force
  • Develop and implement systems to emphasize progressive sales skills in each sales representative
  • Foster continual training, productivity, and improvement of sales force
• Foster, promote, and strengthen relationships with key customers and vendors (20%)
  • Work with ongoing customers
  • Communicate product and market information
  • Quote, negotiate, and close inventory pricing and availability
  • Quote, negotiate, and close bids made on behalf of customers
• Facilitate, research, negotiate, and resolve credit and customer service issues (20%)

Minimum Job Requirements

• Bachelor’s Degree from an accredited college or university or equivalent
• Minimum of four years of related sales experience or an equivalent combination of education and experience (i.e. OEMs, VARs, contract manufacturing)
• Minimum of two years of prior supervisory experience
• Demonstrated business communications skills including, but not limited to, preparing reports, speaking before groups of people, and negotiations
• Demonstrated skills and experience with sales processes, systems, and procedures
• Detail- and numbers-oriented
• Demonstrated contracts management skills and experience
• Demonstrated experience in meeting and/or exceeding sales productivity goals
• Ability to work and strive in a dynamic work environment
• Ability to work a non-standard work schedule

Principal Accountabilities and Job Functions

• Offer technical assistance and advice to less experienced sales representatives and customers, and function as a resource for them as they progress in their positions
• Manage the sales productivity of the group
• Review sales productivity reports on a regular basis
• Mentor and foster the development of new and less experienced sales representatives
• Manage, motivate, and train the sales team to reach/exceed sales goals
• Manage regular reporting and P & L
• Control expenses
• Monitor slippage/gains and movement of accounts
• Perform disciplinary action

Secondary Accountabilities

• Provide input in the hiring, firing, training, and performance evaluations of sales representatives

Essential Mental Functions

• Work in a fast-paced environment with multiple demands and constant deadlines
• Position has sales productivity goals and/or quotas

Essential Physical Functions

• Continuous sitting, keying data into computer (6+ hours a day)
• Frequent-to-continuous use of hands (manual dexterity) and phone usage
• Occasional-to-frequent standing (up to 3 hours a day)
• Occasional  bending and kneeling
• Occasional  carrying and lifting up to 50 lbs. (3-4 times a week)

Tools, Materials, and Equipment Used

• Standard office equipment including, but not limited to, computer, phone, fax, copy machine, printer
• Sales logs, registers, reference tools
• Manager’s Handbook
• Employee Handbook
• Standard operating procedures

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

---

Sales

Title: Director of Sales

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

This position is responsible for establishing the strategic direction for a group of Product Managers and managing their day-to-day product efforts. This includes product planning and preparing fiscal budgets for one or more large-volume product lines and customers. This key position also has profit and loss responsibility and interfaces with key managers throughout the organization.

Primary Duties and Responsibilities

• Direct and manage one or more vendors
• Manage, evaluate, and train the product management team, including resources, activities, and departmental goals (5%)
• Develop solutions marketing strategies (5%)
• Manage the hiring and termination process for an assigned sales and product management team (20%)
• Conduct performance evaluations and sales productivity reports
• Motivate and retain a qualified work force
• Develop and implement systems to emphasize progressive/product sales skills in each individual
• Foster continual training, productivity, and improvement
• Develop a viable business plan to accomplish Product Marketing/Sales goals and objectives (40%)
• Develop, manage, and implement plans and programs for a number of product lines
• Manage the profit and loss for the multiple, large volume product line
• Manage customer relationships and negotiate with vendors and other external providers (10%)
• Coordinate and interface with key managers and executives throughout the organization (10%)
• Foster, promote, and strengthen relationships with key customers and vendors (10%)
• Work with ongoing customers
• Quote, negotiate, and close bids on behalf of customers

Minimum Job Requirements

• Bachelor’s degree in Business Administration or related discipline, and a minimum of (8) years of related product/sales management experience and/or equivalent combination of education and experience
• Minimum 3-4 years of previous management experience with a computer distributor or a manufacturer
• Demonstrated verbal and written communications skills, including negotiation and stand-up presentation skills
• Ability to work and strive in a dynamic work environment
• Demonstrated project management skills
• Demonstrated familiarity and understanding of the interfaces and processes between sales and product management

Core Competencies

• People management skills (a group of two people – minimum)
• Strategic and operational planning skills
• Customer relationship skills
• Forecasting and budgeting skills
• Financial analysis skills (understand profit and loss)
• Ability to explain complex information to diverse groups and one-on-one
• Conflict management skills
• Collaboration skills ­– ability to work on a cross-functional basis; liaise with vendors and customers; support sales and business development
• Ability to manage to a business plan
• Ability to see and grasp the big picture
• High level of business savvy
• Possible supervisory responsibilities
• Solid understanding of market conditions and external competition
• More complex decision-making
• Ability to assess and compare risks and rewards exposure
• Manage overall profitability (top to bottom) of vendor(s) line

Principal Challenges and Accountabilities

• Develop and implement integrated strategies for product and sales into the software vendor portfolio
• Communicate and coordinate with various functions across the company (both domestically and internationally)
• Develop and implement plans and programs for the multiple product line (on a frequent to continuous basis)
• Assess, evaluate, and monitor performance of direct reports (frequent to continuous)
• Assess and evaluate profit and loss of multiple vendors and customers; develop required spreadsheets and other tools to support responsibility (frequent to continuous)
• Monitoring and measuring the P&L (OPL, CPL, VPL, SPL) is critical to this job, as is recommending strategies and business plans to impact the P&L (work with vendors on how to influence internal processes)
• Monitor limits depending on sales volumes and rebate levels as offered by vendor(s)
• Attain sales and margin goals (NGM % and $$)
• Attain VIR goal
• Secure funding and marketing program participation from each vendor and maximize each relationship
• Program and time management
• Assess and evaluate competition from other distributors and external markets
• Assess and evaluate market conditions

Decisions and Judgement

• Respond to questions regarding availability, pricing, delivery, and application of technology about the product
• Perform problem-solving and develop business solutions to meet product challenges
• Develop and execute marketing plans
• Develop and execute vendor training and floor days
• Make decision(s) on establishing the pricing for specific products
• Respond to customers’ RFI and provide the SYNNEX software story when necessary

Internal/External Interfaces

Internal

• Frequent contact with the following internal departments: Sales, Vendor Claims, Credit, Purchasing, Customer Service
• Interaction with the sales floor, understanding that they are truly your customers
• Interaction with the product management team that has responsibility for software
• Coordinate with the Purchasing and IT department on the quality of support
• Coordinate with the Marketing department on vendor and product promotions
• Occasional contact with Manufacturing and Accounting/Finance

External

• Customers, vendors, shippers/freight carriers

Essential Mental Functions

• Focus and concentration
• Ability to multi-task
• Utilize organizational, planning and program management skills (70%)
• Utilize personal computer (20%)
• Numbers- and detail-oriented (10%)

Essential Physical Functions

• Occasional reaching (<5% of time)
• Occasional-to-continuous standing (30-40%)
• Continuous sitting (50%)
• Bending, kneeling, crawling (not required)
• Continuous manual dexterity

Tools, Materials, and Equipment Used

• Standard office equipment, including personal computer, fax machine, copier, telephone, and hand-held calculator
• Microsoft Office applications and specialized software

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

---

Sales

Title: Sales Manager – Integrated Communications

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

The Sales Manager is responsible for managing the day-to-day efforts of a group of sales representatives, including performance evaluations, hiring, training, and termination decisions for the Integrated Communications division.

Primary Duties and Responsibilities

• Manage the productivity of all sales representatives within the group including, but not limited to, revenue, profitability, and market share goals
• Manage the day-to-day execution of strategic and tactical sales goals and plans
• Review and approve sales productivity reports for the group (40%)
• Manage the hiring and termination process for an assigned sales group including, but not limited to, performance evaluations and sales productivity reports
• Motivate and retain a qualified sales force
• Develop and implement systems to emphasize progressive sales skills in each sales representative, and foster continual training, productivity, and improvement of sales force (20%)
• Foster, promote, and strengthen relationships with key customers and vendors (20%)
  • Work with on-going customers
  • Communicate product and market information
  • Quote, negotiate, and close inventory pricing and availability
  • Quote, negotiate, and close bids made on behalf of customers
• Facilitate, research, negotiate, and resolve credit and customer service issues (20%)

Minimum Job Requirements

• Bachelor’s Degree from an accredited college or university
• Minimum of four years of related sales experience in communications (networking, telephony, mobility) or an equivalent combination of education and experience (i.e. OEMs, VARs, contract manufacturing)
• Minimum of two years of previous supervisory experience
• Demonstrated business communications skills including, but not limited to, preparing reports, speaking before groups of people, and negotiations
• Demonstrated skills and experience with sales processes, systems, and procedures
• Detail- and numbers-oriented
• Demonstrated contracts management skills and experience
• Demonstrated experience in meeting and/or exceeding sales productivity goals
• Ability to work and strive in a dynamic work environment
• Ability to work a non-standard schedule

Optional

• Ability to communicate in another language (i.e. Mandarin)

Principal Accountabilities and Job Functions

• Offer technical assistance and advice to less-experienced sales representatives and function as a resource for them as they progress in their positions
• Manage the sales productivity of the group
• Review sales productivity reports on a regular basis
• Mentor and foster the development of new and less-experienced sales representatives
• Manage, motivate, and train the sales team to reach/exceed sales goals, reporting, P&L, control expenses, monitor slippage/gains, movement of accounts, disciplinary action

Secondary Accountabilities

• Provide input in the hiring, firing, training, and performance evaluations of sales representatives

Essential Mental Functions

• Work in a fast-paced work environment where there are multiple demands and constant deadlines
• Position has sales productivity goals and/or quotas

Essential Physical Functions

• Continuous sitting/keying data to computer (6+ hours a day)
• Frequent-to-continuous use of hands (manual dexterity) and phone usage
• Occasional-to-frequent standing (may be up to 3 hours a day)
• Occasional bending and kneeling
• Occasional carrying and Lifting up to 50 lbs. (3-4 times a week)

Tools, Materials, and Equipment Used

• Standard office equipment, including but not limited to computer, phone, fax, copy machine, printer
• Sales logs, registers, reference tools
• Manager’s Handbook
• Employee’s Handbook
• Standard operating procedures

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

---

Sales

Title: Field Account Executive

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

This Field Account Executive position is responsible for developing and implementing sales strategies to penetrate and grow revenue and profit from HP Services sold through SYNNEX. This representative will also recruit prospective accounts whose corporate profile aligns with existing SYNNEX enterprise sales strategies. This position will work closely with the internal and external enterprise sales teams, as well as all other SYNNEX groups selling HP product where services can be added. This account executive will act as the trusted business advisor to our customers, balancing customer requirements with the SYNNEX opportunity.

• Relationship Management: Participate in regular meetings with HP Services representatives, resellers, and SYNNEX field sales organization to promote brand recognition, awareness, and the SYNNEX value proposition
• Partner Enablement: Responsible for ensuring (or providing) the delivery of reseller training on available tools and resources offered by the HP Services organization and SYNNEX
• Training: Responsible for ensuring (or providing) the delivery of HP Services training related to offerings, resources, and tools to SYNNEX field-based reps and Inside Sales Organization to increase awareness and sales
• Reseller Analysis: Support the region’s formal account reviews and/or deliver regular analysis of reseller accounts to identify which products a reseller has sold and what complementary solutions could be sold for maximum revenue and profitability gain
• Reseller Recruitment: Support the region’s goals in actively pursuing new account opportunities for SYNNEX, whether from migration from other distributors or new account launch and cultivation
• Marketing Initiatives: Drive continuous awareness of SYNNEX and HP Services marketing campaigns, promotions, SPIFFs, and incentives in conjunction with SYNNEX’s Marketing organization
• Vendor’s Quarterly Business Reviews: Participate in regular QBRs hosted by HP and resellers to identify specific supplier and customer needs and gaps

Secondary Duties and Responsibilities

• Work with SYNNEX Inside Sales/Operations Manager to provide consulting and education to develop “best-in-class” HP Services to the Inside Sales organization
• Work with SYNNEX Inside Sales/Operations Manager to evaluate current processes, procedures, and resources related to:
  • Registration process
  • Database/tracking system
  • Renewal process:
    • Notification process for SYNNEX team and resellers
    • Pipeline management process
    • Individual deal management process
• Assist in the facilitation of HP training via Vendor Reps for inside and outside sales team
  • Value of HP Services for SYNNEX and Reseller
  • HP Services Tools and Resources Training
  • Portfolio Training

Functional Roles and Time Allocation

(50%)

• Design and execute sales account business plans by implementing short and long-term sales strategies
• Focus on building solid relationships within defined accounts to achieve sales quotas and profitability forecasts
• Target end-user opportunities within defined markets and facilitate reseller engagement
• Play a key role in increasing SYNNEX market share in the enterprise space as well as recruiting new partners
• Establish and implement short- and long-term sales strategies
• Develop and drive programs and promotions within the accounts to increase profitable sales
• Focus on building solid relationships within the accounts and achieving sales quotas
• Play a key role in increasing market share for the company’s products and services
• May recommend product or service enhancements to improve customer satisfaction and sales potential (25%)
• Prepare and present management reports; collect and track accounts sales information and attach rates; deliver presentations and develop key business relationships internal and external to the business (25%)

Minimum Job Requirements

• College degree or equivalent in related area, and minimum of (5) years of direct sales and/or business development-related experience in the field. A majority of experience spent actively selling to major accounts with a well-developed contact list, preferably to full-solution or large-solution customers.
• Solid understanding of marketing and/or business management, and of the interfaces and interrelationships between sales, marketing and business development functions, is essential in this position.
• Proven track record in closing business
• Solid project management skills, including the ability to multi-task
• Familiarity with industry and market best practices
• Ability to demonstrate computer literacy with Microsoft Office applications
• Business communication skills, particularly facilitation, negotiation, and presentation skills
• Ability to travel approximately 50% of the time and maintain a clean driving record
• Ability to work on a remote or virtual basis
• Reseller channel knowledge and experience
• Develop strategic relationships with HP
• Comfort presenting to executive management, viewed as expert in supplier/reseller relationship and storage

Core Competencies

• Supervisory/leadership skills and experience
• Ability to manage multiple types and levels of sales accounts
• Intermediate level of negotiations skills
• Higher level problem solving skills
• Basic familiarity with management principles and practices
• Higher level of negotiations and presentations skills
• Coaching and facilitation skills
• Solid understanding of Sales Operations
• Higher level of financial analysis skills (understand and present on P & L)

Physical Challenges and Accountabilities

• As the new position, processes, and procedures are being developed and implemented in “real-time,” the employee(s) in the position must have a solid understanding of the sales and marketing function to participate in the development of the division’s infrastructure
• Demonstrate abilities and skills in developing, building, and growing a solid account base within the full-solution or large-solution sales channel
• Penetrate major accounts assigned and close sales
• With a solid foundation in sales, the individual in this position must perform a quick assessment, gather information, and deliver results within a very short timeframe
• Communication with Inside Sales Representatives and account management coordination is key to achieving sales quota
• Ability to adhere to and maintain a flexible work schedule while staying focused on tight deadlines
• A wide degree of creativity and latitude is expected

Specific Job Accountabilities and Requirements

Activity Goals:

• (2) hours of customer phone time each day
• Sales calls per quarter,
  • A: Monthly accounts (once per month)
  • B: Quarterly accounts (once per quarter)
  • C: Accounts as needed
  • Recruits as they present themselves
• Call reports for each week due Friday
• Maintain an online calendar
• Maintain updated account profiles available for manager review 
• Vendor meetings and engagement, as needed

Decisions and Judgement

• Relies on skills, experience, and judgment to plan and accomplish sales goals, quota, and business plan
• Performs a variety of tasks
• Influences the work of others

Internal/External Interfaces

• Key business relationships internal and external to the industry
• Current vendors
• Senior level employees of the sales, business development and product management teams, including management
• Executive leadership team

Essential Mental Functions

• Utilizes personal computer to create, develop, write, analyze (20-30% of time)
• Utilizes planning, organizational, and implementation skills
• Utilizes communications and presentation skills
• Develops and executes sales strategies, programs, and procedures

Essential Physical Functions

• Occasional reaching (<5%)
• Occasional standing (10-20%)
• Continuous sitting (40%)
• Bending, kneeling, crawling (not required)
• Continuous manual dexterity

Tools, Materials, and Equipment Used

• Standard office equipment including personal computer, fax machine, copier, telephone, and hand-held calculator
• Field Sales: Blackberry, cell phone, and laptop PC

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

---

Traffic

Title: Senior Traffic Analyst

Work for a Fortune 500 Company!

Bring your talent to work for a leading Fortune 500 business process services company. SYNNEX has been a profitable company for 91 consecutive quarters.

Job Summary

This position is responsible for reviewing and managing certain Operational processes/procedures as outlined. Responsibilities include managing specific operations to ensure timely, quality service to all customers, associates, and vendors.

Primary Duties and Responsibilities

Traffic Claims (40%)

• Review of Loss and Damage Exposures: Analyze trends in exposure to lost revenue from product loss and damages by our shipping process and carriers.
• Analyze Lost and Damage Claims: Analyze loss claims for each carrier and present summary reports on totals based on both current and historical periods. Reported information will be both revenue exposures on loss and damage as well as percentage of total loss each carrier makes up for that carrier type. For example: Carrier A represented $124K in lost claims exposure for week ending Sept. 21, 2006, which was 45% of losses for Package Carriers.
• Manage High Dollar Loss Escalations Process: Gather high-level, detailed information on all shipment losses above $5K, ensuring that all key information on each claim is obtained and that all efforts are made to locate the missing product and avoid revenue exposure to SYNNEX. This includes detailed communication both internally with SYNNEX personnel as well externally with the carrier account, security teams, and insurance company.
• Carrier Payment Follow-up: Actively engage with carriers on receiving payment for approved claims, follow-up on open claims, and trend days paid.
• Manage Loss and Damages: Reduce negative exposure to SYNNEX’s bottom line revenue by locating missing products and identifying trends in exposure to lost revenue from product loss and damages by our shipping process and carriers. Look for ways to improve current processes of escalating these recommendations to VP of Operations.
• Maintain Carrier’s Claim Processes: Update and communicate any changes in Carrier processes–including internal documentation– to various departments.
• Manage Trends: Provide reporting on trends by carrier and reason code. Compile and review trend analysis of traffic claims, monthly and quarterly.

Traffic Responsibilities (60%)

• Produce custom freight quotes
• Review orders for best cost and methods
• Negotiate and review carrier contracts
• Schedule carrier appointments
• Identify and build TLs
• Provide sales support on traffic-related issues
• Cover e-mails to traffic e-mail box
• Support West Coast in security/traffic queue

Minimum Job Requirements

• Associates degree or completed (2) years of college with a minimum of (2) years of related experience
• Demonstrated proficiency with Microsoft Office applications, particularly Excel
• Organized and detail-oriented
• Ability to adjust to change quickly
• Interpersonal and communications skills
• Demonstrated ability to follow through on tasks and projects

Core Competencies

• Demonstrated skills and understanding of incident identification and resolution
• Basic computer analysis skills
• Ability to manage multiple projects

Principal Challenges and Accountabilities

• Respond to incidents in a timely manner and provide quick and thorough resolution
• Maintain database of incidents and follow-up
• Maintain 24-hour closure rate

Decisions and Judgement

• Prioritize work daily to ensure carry-over incidents are maintained to a minimum
• Decide validity of claims and take action to bring to resolution with customer (up to $2,500)
• Escalate issues over $2,500 to Operations Manager for final decision
• Decision-making capability

Internal/External Interfaces

• Vendors
• Shipping companies
• Security personnel
• Distribution Center Managers, Supervisors, Leads (as needed)

Essential Mental Functions

• Utilize personal computer (80%)
• Participate in negotiations
• Ability to manage projects

Essential Physical Functions

• Bending, kneeling, crawling (not required)
• Occasional reaching (<5%)
• Occasional to continuous standing (not required)
• Sitting – continuous (80%)
• Manual dexterity –continuous

Tools, Materials, and Equipment Used

• Standard office equipment including personal computer, fax machine, copier, telephone, and hand-held calculator
• Video surveillance equipment

Why work at SYNNEX?

• We are a Fortune 500 Company with 91 consecutive profitable quarters.
• Revenue of $7.72 billion for FY 2009.
• Competitive benefits package including Profit Sharing.
• Challenging work and opportunities to participate in a team-oriented environment.
• Employees receive discounts on products sold by SYNNEX and several of our big vendors including HP and Panasonic.
• We partner with GlobalFit and 24 Hour Fitness to offer discounted health club memberships for you and your immediate family members.

SYNNEX Corporation, a Fortune 500 corporation, is a leading business process services company, servicing resellers and original equipment manufacturers in multiple regions around the world. Founded in 1980, SYNNEX employs over 7,000 associates worldwide. Additional information about SYNNEX may be found online at www.synnex.com.

Interested candidates please email your resume to staffing@synnex.com.

*This employer participates in E-verify*

EOE

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