Integrated Communications is a collaboration of Voice, Data, and Networking as well as business applications to reduce costs and improve functionality.

By integrating your existing communication systems and tools whether they be Desktop telephone systems, Legacy PBX and IP-PBX systems, Internet, Voice mail and/or Faxes.

With the productivity tools your people use every day like E-mail, Instant messaging, 2007 Microsoft Office system, Windows Mobile-powered devices.

To deliver complete communications tools such as VoIP telephone service, E-mail, Audio and video conferencing, Voice mail, Presence and contact information, Faxes, Instant messaging and Speech technology-enabled Interactive Voice Response.

SYNNEX can offer fully integrated solutions for voice, collaboration and business applications to unify communications, streamline business processes and offer specialized consultative support.

Core Technologies include:

Data Networking, unified telephony, voice, video, web conferencing, instant messaging, email, voice mail, business processes, applications and security.

ICG Sales Team

Technically enabled sales professionals in separate sales group.  Receive additional training, focused on ICG solution sales and ICG Vendor Partner products.  Isolating these resources allows us to build skill set and competency resulting in SYNNEX ability to deliver a more consultative sales motion.

Technical Infrastructure focused on ICG Solutions

Elite group of technical professionals dedicated to pre and post sales technical support.  These resources also provide Solutions Design and Configuration Services, Troubleshooting and Compatibility Guidance.

Product Management and Marketing Team

Headed by Reyna Thompson, VP Integrated Communication Group, this team manages SYNNEX relationship w/ key ICG vendors.  This focused effort allows SYNNEX to aggregate Reseller feedback to our Vendor Partners resulting in a larger voice to carry your message forward.  In addition this effort allows us to tweak standard elements of our offering like Demand Generation, Reseller marketing Services to better serve our ICG Solution Provider partners.

Partner On-Boarding and Certification

Through our Preferred Partner Program SYNNEX is able to offer “Fast Track” certification of new products.  This allows SYNNEX to provide an expedited route to market for our Vendor Partners through highly qualified Resellers.  SYNNEX is also leading the charge seeking out new and innovative Vendor Solutions that can enhance our existing Reseller Partners portfolio by extending their solutions offering.

Continuing Education

Finding the balance between keeping your technical and engineering resources focused on billable hours and ensuring they stay at the forefront of the technology curve is difficult.  SYNNEX has invested considerable time and effort to develop educational tracks that can assist in this process.  As new products enter the market and vendors expend their offering it’s important that Solution Providers keep pace, our Preferred Partner Program helps keep our partners on track.

Get started today!

Call the hotline to speak to a Business Consultant.

Telephony Hotline #: 1-800-444-7359
Network Security #: 1-800-688-0751
Tech Support #: 1-877-365-7789